Client Responsibilities -
* Managing a portfolio of reputable clients, from different sectors ( FMCG giants, E-comm start-ups, Professionals, leading news channels etc).
* Establish and maintain regular and appropriate communication with the key contact(s) for the client through meetings, emails, calls.
* Ramp up new clients quickly and efficiently - meet requirements and set clear expectations.
* Ensure that clients are managed profitably - give strategic advice to support their growth plans.
* Grow revenue from existing client relationships - understand client needs/requirements in order to contact with appropriate product/services information
* Retain existing clients and manage dispute resolution
* Work with dedicated Senior Manager to manage overall client experience
* Perform delivery of client strategy in regular Account Review face-to-face presentations
* Learning, understanding and advising clients on how to use our technology
Collaboration responsibilities -
* Work closely with internal counterparts to lead affiliate initiatives across territories
* Work closely with publisher services to identify partnership opportunities to grow our business
* Working closely with Analytics\' team to help interpret data and build more effective strategies
* Work with other channel counterparts to provide full experience to clients
* Plan communication activities for your account\'s campaigns
* Developing, maintaining, and extending relationships internally and externally
* Taking on 1-3 internal projects per year
// Digital Marketing Account Manager Account Manager Key Requirements:
Technical /functional expertise -
* 1+ years of digital marketing experience including client service (agency, client or consulting)
* Degree in a Marketing field preferred
* Competent in Microsoft Office programmes - particularly Excel (intermediate) and PowerPoint
* Experience in strong client relationships, reinforced by building trust, advising and upselling
* Detailed Digital Marketing Strategy skills (knowledge of key drivers and trends ) ability to be proactive by reading data and coming up with innovative solutions for each client).
* Excellent time management and communication skills together with the ability to be flexible and creative.
* Web literate (tracking analytics and methods)
* You have a passion for digital marketing, innovation & start-up culture.
You may have worked in the following capacities:
Marketing Services Account Manager, Digital Marketing Account Manager, Online Marketing Account Manager, Agency Account Manager.
For the right candidate we offer
* A dynamic, entrepreneurial culture
* Competitive compensation & benefits
Freshers willing to learn the tricks of trade are encouraged to apply for paid internship
