### MAIN RESPONSIBILITIES
The Social Media Manager is responsible for the management, strategy and execution of client accounts. He/she will own the client relationship and will be responsible for end-to-end management of the client\'s social presence.
* Liaising with and acting as the link between the client and the agency, by maintaining a regular communication channel
* Meeting / discussing with clients to understand their requirements and communicating the same to the team
* Working with the team to conceptualize a social campaign that meets the client\'s brief
* Managing clients social media pages (posting content, responding to queries, supervising advertising efforts and reporting metrics)
* Presenting campaign ideas and budgets to the client
* Providing inputs while creating digital campaigns and strategies
* Ensuring that communication flows effectively within the agency team working on the account
* Refining the details of campaigns and ensuring that clients challenges are being addressed
* Presenting creative work to clients for approval / modification
* Managing budgets and campaign costs
* Creating reports for clients (campaigns and more)
* Monitoring the effectiveness of campaigns and taking necessary steps to optimize them
* Arranging and attending meetings in order to maintain a healthy relationship b/w client and agency
* Creating ‘pitches\', along with the creative team
* Accountable for account success, delivery quality and client satisfaction
* Play the role of collaborator in the team that works on a particular account
#### QUALIFICATION
* 2+ years of professional experience in managing and growing social accounts
* At least 1 year of experience in working within a digital, product or creative agency
* Excellent client servicing skills, including oral and written communication
* Exceptionally strong interpersonal and client management skills
* An expert storyteller with superior presentation skills to effectively present and sell ideas to clients
* Able to understand and translate complex business challenges and consumer insights into smart digital solutions
* Ability to collaborate effectively with all the teams of the agency
* Sound business acumen and negotiation skills
Experience 2 To 4 Yrs
Qualifications BCA, MCA or Creative Agency and Client Servicing
