1. JOB DESCRIPTION ECOMMERCE EXECUTIVE:
Coach the team for service performance.
* Coordinate order processing, delivery and returns of customer orders.
* Coordinate with cross-functional teams on execution of brand, marketing and e-commerce activities.
* Execute activities driven by data analytics.
* Identify strategic business partnerships.
* Implement customer retention and loyalty programmes.
* Implement e-commerce activities.
* Implement new business collaboration initiatives.
* Implement preventive and corrective measures of disaster recovery plan.
* Maintain business partnerships.
* Manage a diverse service environment.
* Manage operations for service excellence.
* Manage service quality and customer satisfaction.
* Monitor and maintain smooth functionality of website.
* Monitor fulfilment of customers' orders via store pick or delivery service.
* Monitor sales, promotions, marketing and social media programmes, and activities over digital platforms.
* Operate and maintain existing IT infrastructure and networks based on standard operations procedures.
* Prepare insights report on data mining outcome.
* Provide specialised knowledge and insights on the development of technology strategy and roadmap.
* Track and report business outcome of data-driven insights.
Job Type: Full-time
Pay: ₹20,000.00 - ₹50,000.00 per month
Schedule:
* Evening shift
* Night shift
Supplemental Pay:
* Overtime pay
* Performance bonus
* Yearly bonus
Ability to commute/relocate:
* Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
* E-commerce: 1 year (Preferred)
* total work: 1 year (Preferred)
