* Online Store Management:
* Oversee and manage the day-to-day operations of the company's eCommerce platforms (e.g., website, mobile apps, third-party marketplaces).
* Ensure product listings are accurate, up-to-date, and visually appealing.
* Monitor inventory levels and coordinate with the supply chain to avoid stockouts and overstock situations.
* Sales and Marketing:
* Develop and execute online marketing strategies to drive traffic, increase sales, and enhance brand visibility.
* Implement and manage promotional campaigns, discounts, and special offers.
* Utilize SEO, SEM, email marketing, and social media to boost online presence and engagement.
* Customer Experience:
* Ensure a smooth and positive online shopping experience by resolving customer inquiries, issues, and complaints in a timely manner.
* Analyze customer feedback and reviews to identify areas for improvement.
* Analytics and Reporting:
* Monitor and analyze eCommerce performance metrics such as sales data, conversion rates, and customer behavior.
* Prepare and present reports on key performance indicators (KPIs) and suggest improvements based on data insights.
* Collaboration and Coordination:
* Work closely with cross-functional teams including marketing, IT, and customer service to align eCommerce strategies with overall business goals.
* Coordinate with external vendors and partners for site development, advertising, and other eCommerce-related activities.
* Compliance and Security:
* Ensure that all eCommerce activities comply with legal and regulatory requirements, including data protection and consumer rights.
* Implement security measures to protect customer data and prevent fraud.
Qualifications:
* Bachelor\'s degree in Business, Marketing, eCommerce, or a related field.
* Proven experience in eCommerce management, digital marketing, or related roles.
* Proficiency in eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing tools.
* Strong analytical skills with the ability to interpret data and make data-driven decisions.
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team in a fast-paced environment.
* Familiarity with SEO, SEM, and social media marketing strategies.
Preferred Skills:
* Experience with graphic design tools (e.g., Adobe Creative Suite) and HTML/CSS.
* Knowledge of CRM systems and their integration with eCommerce platforms.
* Previous experience in a similar role within the industry.
Working Conditions:
* Full-time position with the potential for occasional overtime.
* Based in [Location], with the option for remote work or hybrid arrangements depending on company policy.
Benefits:
* Competitive salary and performance bonuses.
* Health, dental, and vision insurance.
* Retirement savings plan.
* Paid time off and holidays.
* Opportunities for professional development and career growth.
Job Types: Full-time, Permanent, Fresher, Internship
Pay: ₹7,000.00 - ₹13,000.00 per month
Schedule:
* Day shift
Experience:
* E-commerce: 1 year (Preferred)
* total work: 1 year (Preferred)
Work Location: In person
