Arete Fashions currently owns two clothing lines for newborns & infants, which are sold through its own brand website as well as other multiple well-known e-commerce platforms like Amazon, Flipkart, Myntra, FirstCry, etc.
We are seeking a dynamic and experienced E-commerce Manager to oversee and optimize our online sales channels across multiple platforms, including Shopify, Amazon, Myntra, Nykaa, FirstCry, and others. The ideal candidate will be responsible for driving growth, managing product listings, optimizing sales performance, and ensuring a seamless customer experience across all e-commerce touchpoints.
Roles and Responsibilities
We are looking for an experienced Ecommerce Manager for the following roles and responsibilities:
Platform Management:
* Manage and optimize the brand\'s presence across Shopify and various marketplaces like Amazon, Myntra, Nykaa, FirstCry, etc.
* Oversee product listings, pricing strategies, and inventory management on all platforms.
* Ensure timely uploads and updates of product catalogs, descriptions, images, and promotions.
* Build and maintain relationships with key contacts at marketplace platforms to secure favorable placement, deals, and promotions.
* Stay updated with platform policies, algorithms, and trends to ensure compliance and maximize visibility.
* Ensure a seamless shopping experience across platforms, from product discovery to order fulfillment and post-purchase customer service.
* Monitor and address customer reviews, inquiries, and feedback on all platforms.
* Work closely with the supply chain and warehouse teams to manage stock levels and avoid stockouts or overstocking situations.
* Ensure timely fulfillment and delivery of orders, while optimizing shipping costs and times.
* Regularly track and report on key metrics such as sales, traffic, conversion rates, customer acquisition costs, and return rates.
* Provide insights and recommendations for improvements based on data analytics.
* Qualifications:
* Proven experience in managing e-commerce operations across platforms like Shopify, Amazon, Myntra, Nykaa, FirstCry, and others.
* Strong understanding of marketplace algorithms, SEO, and digital marketing strategies.
* Proficient in data analytics and reporting tools to track performance and suggest improvements.
* Excellent communication and relationship-building skills.
* Ability to work cross-functionally with marketing, supply chain, and customer service teams.
* Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
Requirements
* Bachelor's Degree
* Ideal candidate should have hands on experience of entire ecommerce operations ecosystem.
* Knowledge of Listing, Updating, Uploading Product Data / Specifications.
* Knowledge of product Images on Marketplaces such as Flipkart, Amazon, Firstcry, Ajio, Myntra, NYKAA
* Advanced knowledge of MS Office.
* Location: Surat, Gujarat
* Any experience of ERP/WMS system will be an added advantage.
* Knowledge of Order management systems (OMS)
* Must have Verbal and Written English communication.
* Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements.
* Entrepreneur mindset with solution solving approach
* Salary is as per Experience
* Job Types: Full-time, Regular / Permanent
Salary: ₹25,000.00 - ₹40,000.00 per month
Job Types: Full-time, Permanent
Pay: Up to ₹40,000.00 per month
Benefits:
* Leave encashment
Schedule:
* Day shift
Supplemental Pay:
* Overtime pay
* Performance bonus
* Yearly bonus
Ability to commute/relocate:
* Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
* Bachelor's (Preferred)
Experience:
* Ecommerce Listing: 1 year (Required)
* Ecommerce Executive: 3 years (Required)
Language:
* English, Hindi, (Required)
Shift availability:
* Day Shift (Required)
Work Location: In person
Expected Start Date: 15/10/2024
