Role Overview:
We\'re looking for a Marketing Strategist who\'s as passionate about helping people as they are about technology. In this role, you\'ll be our customers' go-to guide, turning their questions and challenges into smooth, easy solutions.
What You\'ll Do:
* Connect with our customers via chat, email, or phone. Solve their issues, answer their questions, and turn their experiences from frustrating to fantastic.
* Review ad accounts and provide marketing insights to increase existing campaign performance
* Troubleshoot technical problems with a keen eye. Provide clear, actionable fixes and know when to bring in the big guns.
* Update our help docs and FAQs with the latest tips and tricks, making it easier for everyone to get the most out of our products.
* Get to know our products inside and out, stay updated on new features, and share your insights to help us keep improving.
* Listen to our customers, gather their feedback, and help us turn their ideas into innovations.
What We\'re Looking For:
* Passionate in digital marketing
* A degree in a tech-related field or equivalent experience. Previous support experience is a bonus.
* Great problem-solving abilities, clear communication, and a knack for technology.
* Friendly, enthusiastic, and ready to thrive in a fast-moving startup environment.
Why Join Us?
* Play a key role in our growth and success.
* Work with a group of passionate, driven people who care about making a difference.
* Enjoy health benefits, wellness programs, and other perks tailored to your needs.
Job Types: Full-time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
Benefits:
* Flexible schedule
* Provident Fund
* Work from home
Schedule:
* Morning shift
Education:
* Bachelor's (Preferred)
Experience:
* Marketing: 1 year (Required)
