Job Summary
Client Service Executive will be the strategic relationship manager and effective communicator between the agency and the client.
Responsibilities and Duties
* Meeting & Coordinating with the clients to understand their offline/online advertising requirement
* Effective communication both with the client and internal execution team.
* Assisting in new client acquisition by attending pitches, new briefing sessions and periodic meetings as per senior management's instructions.
* Making sure that the client's requirements are handled effectively both through communicating with the client and maximising agency output.
* Building healthy relationships with the clients and striking a professional rapport for smooth handling of the account.
* Handling the overall responsibility of Budget, Project Plan and deliverables for each client.
* Maintaining a clear track of ongoing jobs through reliable methods of job allocation, job report collection and scheduling tasks for seamless progress of projects and internal clarity.
* Handling monthly account planning meeting with the whole team and discussing each account's newly identified or demanded needs with the team and formulating a strategy for the upcoming month with the team in concurrence with the discussion.
Key Skills
Excellent communication, English Language Proficiency, People Skills, Microsoft Word, Understanding of Marketing and Advertising Concepts, Understanding of Digital Marketing Concepts
Required Experience and Qualifications
* Minimum 1 year experience in Client Servicing Role
* Advertising Agency experience is a plus
* People's person who can strike a rapport with clients with diverse needs, values and attitudes.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
* Day shift
Work Location: In person
