Job Description
Position: Social Media Manager
Location: Lucknow(Onsite)
Experience: 5+ years
About the Company:
We're a Digital Marketing and Advertising Agency focused on People's Growth. Our philosophy is simple - to look at the bigger picture of businesses and bring out the best through simple yet effective digital marketing solutions. Mastroke is a team of advertising & marketing professionals who always work their best to operate like humans, not just employees.
We started as a handful of members in 2019 and have now grown to a dynamic team of more than 200 members at all levels. Now, we aim to bring reality to the digital marketing sphere and keep businesses alive in the highly competitive online world - irrespective of business size, industry, or race as Mastroke further aims to grow in all verticals of the digital marketing world at the global stage. We are currently seeking a highly skilled and experienced Social Media Copywriter to join our team.
About the Role:
We are seeking a dynamic and experienced leader for our Social Media Department. The ideal candidate will have a strong background in managing social media strategies, particularly within the E-Commerce sector. This role requires an individual who can lead a team, manage high-profile clients, and efficiently handle all interactions with platforms such as Meta without requiring senior management intervention.
Key Responsibilities:
Team Leadership: Lead and mentor the social media team, ensuring alignment with the overall digital marketing strategy. Foster a collaborative environment that encourages creativity and innovation.
Social Media Optimization (SMO): Develop and implement effective SMO strategies to enhance brand visibility and engagement across all social media platforms.
Advertising Expertise: Oversee the planning, execution, and optimization of social media advertising campaigns. Ensure the effective use of budgets and resources to drive maximum ROI.
Client Management: Work closely with E- Commerce clients, understanding their needs, and delivering customized social media solutions that align with their business objectives. Ensure client satisfaction by providing top-tier service.
Problem Solving & Meta Support: Serve as the primary point of contact for any issues related to social media platforms, particularly Meta (Facebook, Instagram). Resolve problems efficiently and independently, maintaining a strong relationship with Meta support teams.
Premium Client Handling: Manage and nurture relationships with premium clients, ensuring their social media presence is robust and delivers results.
Requirements:
Experience: A minimum of 5+ years of experience in social media management, with a strong focus on team leadership and client handling.
Industry Knowledge: Extensive experience working with E-Commerce clients, with a deep understanding of their unique needs and challenges.
Technical Skills: Proficient in social media advertising, particularly on platforms like Facebook, Instagram, Twitter, and LinkedIn. Familiarity with analytics tools and the ability to interpret data to inform strategies.
Problem-Solving: Proven track record of resolving complex issues related to social media management without the need for senior management intervention.
Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with clients, team members, and platform support teams.
Benefits:
Yearly performance audits and appraisals
Workdays: 5 days a week (Monday to Friday)
Fun & collaborative environment along with yearly gatherings in one place
Recognition and Appreciation
A plethora of industry exposure and self-growth opportunities.
Job Type: Full-time
Pay: ₹10,000.00 - ₹40,000.00 per month
Benefits:
* Health insurance
* Paid sick time
* Provident Fund
Schedule:
* Day shift
Supplemental Pay:
* Yearly bonus
Application Question(s):
* How many years of team handling experience you have?
Experience:
* total work: 1 year (Preferred)
Work Location: In person
